earn ph Privacy Policy

earn ph (operating at earnph.co) is the personal information controller responsible for the collection, use, storage, and protection of personal data processed through the earn ph platform. As a PAGCOR-licensed online gaming operator, earn ph is subject to the regulatory oversight of PAGCOR and the data protection framework of the National Privacy Commission of the Philippines.

This Privacy Policy applies to all personal data collected by earn ph through the following channels:

• The earn ph website and gaming platform accessible at earnph.co and any subdomains thereof.
• Account registration forms, KYC verification submissions, and player profile updates.
• Payment processing flows, including GCash, PayMaya, BPI, BDO, Metrobank, and UnionBank transactions.
• Customer support communications conducted via live chat, email, or other earn ph support channels.
• Cookies, web beacons, and other passive data collection technologies used on the earn ph platform.
• Promotional campaigns, surveys, and competitions operated by earn ph.

This Privacy Policy does not apply to third-party websites, services, or applications that may be linked from the earn ph platform. earn ph is not responsible for the privacy practices of third-party operators.

earn ph collects the following categories of personal data, depending on how you interact with the platform:

earn ph does not collect sensitive personal information (as defined under the Data Privacy Act) beyond what is strictly necessary for identity verification and regulatory compliance. earn ph does not collect biometric data beyond facial photographs required for KYC purposes.

earn ph processes your personal data for the following clearly defined purposes:

• Account creation and management — to establish, maintain, and secure your earn ph account, including authentication and access control.
• Identity verification (KYC) — to comply with PAGCOR licensing requirements and BSP anti-money laundering regulations that require earn ph to verify the identity of its players before processing withdrawals.
• Payment processing — to facilitate deposits and withdrawals through your chosen payment method (GCash, PayMaya, or bank transfer) and to maintain accurate transaction records.
• Service delivery — to provide you with access to earn ph's gaming products, including live casino, slots, bingo, and sports betting, and to personalize your experience where applicable.
• Customer support — to respond to your queries, process complaints, and resolve disputes through earn ph's 24/7 support team.
• Regulatory compliance — to fulfill earn ph's reporting and record-keeping obligations to PAGCOR, BSP, and other Philippine regulatory authorities.
• Responsible gaming — to monitor gaming patterns, enforce deposit and loss limits, process self-exclusion requests, and comply with PAGCOR's responsible gaming requirements.
• Security and fraud prevention — to detect, investigate, and prevent fraudulent transactions, unauthorized account access, money laundering, and other prohibited conduct.
• Platform improvement — to analyze aggregated usage data to improve earn ph's services, fix technical issues, and optimize user experience for Filipino mobile players.
• Marketing communications — to send you earn ph promotional offers, bonus notifications, and platform updates, only where you have provided your consent and subject to your right to opt out at any time.

Under the Data Privacy Act of 2012, earn ph processes your personal data on the following legal grounds:

• Contractual necessity — processing required to perform the earn ph Terms and Conditions contract with you, including account management, payment processing, and service delivery.
• Legal obligation — processing required to comply with Philippine law, including PAGCOR licensing conditions, BSP AML regulations, and National Privacy Commission requirements.
• Legitimate interests — processing for earn ph's legitimate interests in platform security, fraud prevention, and service improvement, where these interests are not overridden by your data protection rights.
• Consent — processing for marketing communications and optional platform personalization features, where you have provided explicit, informed, and freely given consent. You may withdraw consent at any time without affecting the lawfulness of prior processing.

earn ph does not sell, rent, or trade your personal data. earn ph may share personal data only in the following circumstances and only to the extent necessary for the stated purpose:

• PAGCOR — earn ph is required to provide player data to PAGCOR as part of its licensing obligations and in response to specific regulatory requests or audits.
• Bangko Sentral ng Pilipinas (BSP) — earn ph shares transaction data with BSP and reports suspicious transactions as required under the Anti-Money Laundering Act (AMLA) and its amendments.
• National Privacy Commission (NPC) — earn ph reports personal data breaches and responds to NPC investigations as required by the Data Privacy Act.
• Payment service providers — earn ph shares the minimum necessary data with GCash, PayMaya, and Philippine banks to process your deposits and withdrawals. These providers process data solely for transaction execution.
• Identity verification providers — earn ph engages PAGCOR-approved KYC service providers to assist in identity document verification. These providers act under data processing agreements that prohibit secondary use of your data.
• Law enforcement — earn ph will disclose personal data to Philippine law enforcement authorities when legally required to do so by valid court order, subpoena, or applicable law.
• Professional advisers — earn ph's legal counsel, auditors, and compliance consultants may access personal data under professional secrecy obligations strictly necessary for earn ph's legitimate professional purposes.

earn ph retains personal data only for as long as necessary to fulfill the purposes for which it was collected, subject to the minimum retention periods required by Philippine law:

Upon expiry of the applicable retention period, earn ph will securely delete or anonymize your personal data in a manner that prevents recovery or reconstruction.

earn ph implements a layered security framework to protect your personal data against unauthorized access, loss, destruction, or disclosure:

• Encryption in transit: All data exchanged between your browser and the earn ph platform is encrypted using TLS 1.2 or higher (256-bit SSL). This applies to all pages, including login, payment, and account settings screens.
• Encryption at rest: Sensitive personal data stored in earn ph's databases, including passwords and payment credentials, is encrypted using industry-standard hashing and encryption algorithms.
• Access controls: Access to systems containing personal data is restricted to earn ph staff and contractors on a strict need-to-know basis. Multi-factor authentication is required for all administrative access.
• OTP verification: earn ph uses one-time password (OTP) verification for login from unrecognized devices, password resets, and large withdrawal authorizations.
• Penetration testing: earn ph's platform undergoes regular independent security assessments and penetration testing conducted by qualified cybersecurity professionals.
• Staff training: All earn ph staff with access to personal data receive regular data protection and security awareness training.

earn ph uses cookies and similar technologies to operate the platform, maintain session security, and understand how Filipino players use the site. The following categories of cookies are used on earn ph:

• Essential cookies — required for the earn ph platform to function. These include session authentication cookies, security tokens, and load-balancing cookies. These cannot be disabled without preventing access to the platform.
• Functional cookies — remember your preferences such as language settings, game view modes, and wallet display options to improve your experience on earn ph.
• Analytics cookies — collect aggregated, anonymized data about how players navigate earn ph, which games are most popular, and where technical issues occur. This data is used to improve the platform and is not linked to individual player identities.
• Marketing cookies — used only where you have provided consent, to deliver earn ph promotional content relevant to your gaming preferences. You may withdraw consent at any time via account settings.

You may manage cookie preferences through your browser settings. Note that disabling essential cookies will prevent proper access to earn ph's platform.

If earn ph determines, through KYC verification or otherwise, that a user is under 21 years of age, earn ph will immediately close the account, return any deposited funds to the payment source used, and delete the personal data of the underage individual, except where retention is required by law. earn ph strongly encourages parents and guardians to monitor internet use by minors and to use parental control software where appropriate.

As a data subject under the Data Privacy Act of 2012, you have the following rights with respect to your personal data held by earn ph. These rights may be exercised by contacting earn ph's Data Protection Officer:

To exercise any of these rights, please contact earn ph's Data Protection Officer at [email protected]. earn ph will respond to valid data rights requests within thirty (30) days of receipt. Where a request cannot be fulfilled due to a competing legal obligation, earn ph will explain the reason in writing.

If you believe that earn ph has not handled your personal data in accordance with the Data Privacy Act, you have the right to file a complaint with the National Privacy Commission of the Philippines.

earn ph's primary data processing infrastructure is located within the Republic of the Philippines. In limited circumstances, certain data may be processed by earn ph's technology partners or service providers in other countries — for example, cloud infrastructure providers or game content licensors with servers located outside the Philippines.

• Any transfer of personal data outside the Philippines is conducted only where earn ph has implemented adequate safeguards, including contractual data transfer agreements requiring recipients to apply data protection standards equivalent to those of the Philippine Data Privacy Act.
• earn ph will not transfer personal data to any country or jurisdiction that the National Privacy Commission has specifically identified as offering insufficient data protection without first obtaining your explicit consent.
• earn ph maintains a register of all cross-border data transfers and the safeguards in place for each, available to the NPC upon request.

earn ph reserves the right to update this Privacy Policy at any time to reflect changes in its data practices, new regulatory requirements, or improvements to earn ph's privacy program. When material changes are made, earn ph will:

• Update the "Last Updated" date shown at the top of this page.
• Notify registered Players via their registered email address or via a prominent in-platform notification, no less than fourteen (14) days before the revised Policy takes effect.
• Where required by the Data Privacy Act, seek renewed consent for any new processing purposes that require consent as their legal basis.

Your continued use of earn ph after the effective date of a revised Privacy Policy constitutes your acceptance of the updated terms. If you do not agree, you may close your account and request deletion of your personal data, subject to legal retention requirements.

earn ph has appointed a Data Protection Officer (DPO) responsible for overseeing compliance with the Data Privacy Act and this Privacy Policy. If you have any questions, concerns, or requests regarding your personal data, please contact the earn ph DPO:

For additional information about earn ph's legal obligations and user terms, please review the Terms & Conditions. For responsible gaming resources and self-exclusion tools, visit the Responsible Gaming page. For frequently asked questions, see our FAQ.